Open https://www.macys.com/account/giftcardbalance. Enter the card number and the CID (the security code Macy’s prints on the card).
Click View Balance — not a button that says Check Balance. Wait for Macy’s amount; ignore any CS page that asks for a PIN-shaped field.
If you are holding Bloomingdale’s plastic, stop. That is a different checker and a different card family.
Shop Macy's sales with discounted gift cards when inventory is listed.
Macy’s names it a CID. Same job as a PIN, different label. Use the CID box on the official page and press View Balance.
No. We never collect it. The official Macy’s form is the only place those digits should go.
Treat them as separate. Check and spend a Macy’s card at Macy’s unless Macy’s current terms say otherwise on their site.